小建議

2015/08/11 22:20:00 網誌分類: 賽馬
11 Aug

向餐飲業老細或經理們提個小建議,請訓練好你們的員工才上「戰場」。

到一個去慣的餐廳,他們的例湯有中有西,但十次之中,有五六次侍應是說「等我問問先」,這是極不專業的。

我們也明白大餐廳侍應是分區招呼客人,但見客人舉手很久仍未有侍應理會,就應通知同事——記住顧客為上,以人為本,就算你忙個不堪,對住電腦落單,又追廚房菜式,記住俾錢的是客人,不應待慢。

還有侍應們的眼光不應擔天望地,應水平眼,直視坐下的顧客舉手的高度,這才能目睹顧客舉手要求。而談話時,應正眼望顧客,否則顧客以為你當佢無到。

馬會的餐飲部就常常能做到以客為先︰他們不單只記到熟客名字,會所餐廳侍應對菜牌瞭解透徹,而董事房及遴選會員廂房的服務態度,堪稱首屈一指。

建議大酒店和星級餐廳向馬會學習!

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Bruce K. Paxton
Bruce K. Paxton 2017/07/16

You are absolutely correct. By supporting a lot (as much as possible)

One can ascertain that one will achieve some kind of relative response depending on how co incidental the responsive data is to the attention. If the optimal supportive motivation is relative to the foundation (wether valid or not) a supportive return will follow.

Accuracy is the issue. This is an hypothetical deduction (not quite as comprehensive as educational requirements are about here in North America) but by any of the individuals motive intelligence. Linguistics and vocabulary play the most important part of communication. Gaps of data in verbal communication only provide confusion.

To express anything at all one must work untill one can say what one means in its entirety otherwise       one   will express a peer groups distrust and desire to avoid the issue. The bottom line is to study practical, basic, fundemental, primary, ground level technicalities of domestic level to know for sure   one    is known for sure   and this aspect goes far and beyond the experience of the

 marriage relationship  which is considered by most the most complete education for the poor.    From your good friend Bruce K. Paxton